Privacy & Cookie Policy
(Last updated: October 2025)
This website is owned and operated by:
Fliva ApS
Jens Baggesens Vej 47
8200 Aarhus N, Denmark
EU VAT ID: DK36064951
mail@fliva.com | +45 7022 7042
At Fliva, we care about your privacy and handle all personal data in compliance with the EU General Data Protection Regulation (GDPR) and the Danish Data Protection Act.
This policy explains how we collect, use, and protect your information when you visit fliva.com or otherwise interact with us.
We collect and process personal data only when necessary for specific purposes and under a valid legal basis, including:
We only process personal data when it is necessary, and always in accordance with GDPR Art. 6 (1).
We only collect personal data when you actively provide it — for example, by filling out our contact form or writing to us directly.
Information we may collect includes:
This information is used solely to respond to your inquiry or fulfill contractual obligations. We do not share it with third parties for unrelated marketing or sales purposes.
Customer and inquiry data are stored in our secure CRM system, where we log:
This helps us manage customer relationships, improve services, and maintain proper records.
We only share information when necessary to fulfill contractual or legal obligations. This includes:
All third-party partners are bound by data processing agreements ensuring GDPR compliance.
Some data may be processed or accessed by staff or service providers in countries outside the EU/EEA (e.g. the USA, UK, South Africa).
When such transfers occur, we rely on EU Standard Contractual Clauses (SCCs) and other approved safeguards to ensure an adequate level of protection.
We use cookies and similar technologies to:
You can change or withdraw your consent at any time via our cookie banner or your browser settings.
Learn more about cookies at aboutcookies.org.
We use tools like Google Analytics 4 to analyze usage and Google reCAPTCHA to protect forms from spam and abuse.
These tools may collect anonymized information such as IP address, browser type, and session data.
By using our site, you agree to Google’s Privacy Policy and Terms of Service.
We use Meta Pixel and LinkedIn Insight Tag to understand visitor behavior and deliver relevant ads (retargeting).
Data such as IP address (anonymized), device type, and site activity may be transferred to third countries under SCCs ensuring GDPR-compliant protection.
We do not store personal data longer than necessary.
Inquiries are deleted once resolved unless required for contractual or legal obligations.
CRM and billing data are retained only for statutory periods (typically up to 5 years under Danish law).
All communication with our website is encrypted via 256-bit TLS (HTTPS).
We use secure cloud infrastructure, password protection, and access control.
In case of a data breach posing a risk to your rights, we will notify affected users and the relevant supervisory authority as required by GDPR.
You have the right to:
To exercise your rights, please contact us at mail@fliva.com.
Requests must include your name, company, and contact details for verification.
You may also file a complaint with the Danish Data Protection Agency (Datatilsynet) at www.datatilsynet.dk.
We may update this policy periodically. The latest version is always available on this page.